Personal safety & conflict

ONE DAY · IN PERSON · UP TO 15 PEOPLE

Personal safety for lone workers

For staff who deal with the public or work alone away from their base.

Adapted to your roles, risks and policies

Staff leave able to:

  • Spot the risks to their own safety across a working day, including travel
  • Carry out a quick risk assessment on the spot
  • Recognise the early warning signs of aggression
  • Use communication to defuse and de-escalate a situation
  • Leave a home visit safely when behaviour becomes unacceptable
  • Report incidents, and understand why reporting protects everyone

Every course starts with a conversation

Tell me about your team and what you need. Every course is quoted individually, and I reply within one working day.