Farhan Hayat · Personal safety and inclusion trainer

Training your staff will actually remember

In-person courses and talks in personal safety, conflict and inclusion, adapted to your roles, risks and policies.
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A group of training delegates smiling and listening

Experience

  • Almost 20 years delivering training

  • Former Senior National Training Consultant, Suzy Lamplugh Trust

  • 13 years in policing, including as Equality, Diversity and Inclusion Manager

  • Led a police staff association for more than five years

  • Organiser of the national Stephen Lawrence Day conference for three years

  • Host of the National Black Police Association conference for two years

Your staff handle difficult situations every day

People who visit homes, work alone or deal with the public face risks that most training never touches. And in every workplace, how colleagues treat each other decides whether people speak up, stay and do their best work. Good training gives staff the confidence and the practical skills to handle both. That is what I teach.

Two areas, one way of training

Personal safety & conflict

Personal safety, lone working and conflict management for staff who work with the public, and for the managers responsible for them.

Explore personal safety & conflict

Equality & inclusion

Training, talks and conference hosting on race equality, inclusion and everyday behaviour at work.

Explore equality & inclusion

Experiential, not theoretical

01

Practice, not slides.

Staff work through situations from their own jobs, so the skills are there when they need them.

02

Built around your work.

I agree the content with you beforehand, so the day reflects your roles, risks and policies.

03

Conversation, not lecture.

Sessions are built on discussion, realistic scenarios and questions, so everyone takes part and nobody is talked at.

What people say

“We have used Training Sense on multiple occasions over the last 10 years to deliver personal safety training for our staff who work remotely. The training has helped us as an organisation improve our own working practices to ensure staff safety.”
Jamie Estates Manager, London housing association
“He delivered a highly engaging and knowledgeable presentation in the Gallery's lecture theatre to staff at all levels. … His confidence, professionalism and energy were inspiring.”
Zaheen National Portrait Gallery
“We were recommended Training Sense's lone worker training by a partner company and booked five sessions for our sales teams across the Belfast area. We were not disappointed! … The trainer was superb and very quickly broke the ice with the groups, allowing for really effective learning.”
James Property sales team, Belfast

I've trained teams in councils, housing associations, charities, care and support services and property companies across the UK and Ireland.

Every course starts with a conversation

Tell me about your team and what you need. Every course is quoted individually, and I reply within one working day.

Start a conversation